Warranty Policy

Culor Lites Limited Warranty

Culor Lites stands behind the products we sell.

Eligible Culor Lites products may be covered against qualifying defects in materials or workmanship during the stated warranty period.

Suggested Warranty

1-Year Limited Warranty

Eligible products are covered for one year from the original purchase date against manufacturing defects under normal intended use.

What May Be Covered

Examples may include:

  • Manufacturing defects
  • Product failure under normal use
  • Defective electronic components

What Is Not Covered

The warranty does not generally cover:

  • Accidental damage
  • Misuse
  • Improper installation
  • Modification
  • Unauthorized repair
  • Water exposure beyond the product rating
  • Incorrect voltage
  • Lightning or electrical surges
  • Commercial abuse
  • Normal wear and tear

Warranty Claims

Contact:

customerservice@culorlites.com

Include:

  • Order number
  • Product information
  • Description of the issue
  • Photos or video when applicable

Proof of purchase may be required.

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