Last Updated: September 18, 2026
Most orders are processed within:
1–3 business days
Business days do not include weekends or recognized holidays.
Estimated delivery times are displayed during checkout when available.
Delivery times are estimates and may vary due to:
Shipping charges will be displayed before completing checkout.
When tracking is available, customers will receive tracking information by email.
Customers are responsible for providing a complete and accurate shipping address.
If you notice an error, contact us immediately.
We cannot guarantee that an address can be changed once an order has entered fulfillment.
If tracking indicates your package may be lost, contact us so we can review the issue.
If tracking confirms delivery but the package cannot be located, customers should:
We will assist when reasonably possible.
If your order arrives damaged, contact us with:
customerservice@culorlites.com