Privacy Policy

Last Updated: September 18, 2026

Culor Lites respects your privacy and is committed to protecting the personal information you provide when using our website, placing an order, contacting customer support, or interacting with our services.

This Privacy Policy explains how we collect, use, store, and share information through culorlites.com.

Information We Collect

We may collect personal information including:

• Name
• Email address
• Phone number
• Billing address
• Shipping address
• Order information
• Account information
• Customer support communications
• Payment and transaction information
• Marketing preferences

We may also automatically collect certain technical information, including:

• IP address
• Browser type
• Device type
• Operating system
• Referring website
• Pages visited
• Website activity
• Cookie and analytics information

How We Use Your Information

We may use your information to:

• Process and fulfill orders
• Process payments and refunds
• Provide customer support
• Send order confirmations and shipping updates
• Manage returns and warranty requests
• Improve our website and products
• Prevent fraud and unauthorized activity
• Analyze website performance
• Send promotional emails when permitted
• Comply with applicable legal requirements

Payment Information

Payments may be processed through third-party payment processors.

Culor Lites generally does not directly store complete credit or debit card numbers when payment information is handled by a third-party payment provider.

Sharing Information

We may share necessary information with trusted service providers that help us operate our business, including:

• Payment processors
• Shipping carriers
• Ecommerce platforms
• Website hosting providers
• Marketing providers
• Analytics providers
• Customer support platforms
• Fraud prevention providers

We do not sell personal information in exchange for money.

Cookies

Culor Lites may use cookies and similar technologies to:

• Keep products in your shopping cart
• Remember your preferences
• Maintain website security
• Analyze website traffic
• Improve website performance
• Support advertising and marketing
• Personalize your shopping experience

You may manage cookies through your browser settings or available website cookie controls.

Marketing Communications

If you subscribe to marketing communications, we may send you promotional emails about products, offers, holiday promotions, and Culor Lites updates.

You may unsubscribe at any time by clicking the unsubscribe link in a marketing email.

Data Retention

We may retain personal information for as long as reasonably necessary to:

• Fulfill orders
• Maintain business records
• Comply with legal obligations
• Resolve disputes
• Prevent fraud
• Enforce agreements

Data Security

We use reasonable administrative, technical, and organizational measures designed to protect personal information.

However, no online system or method of data transmission can be guaranteed to be completely secure.

Your Privacy Rights

Depending on your location, you may have certain rights regarding your personal information, including the right to:

• Request access
• Request correction
• Request deletion
• Request a copy of your information
• Restrict certain processing
• Opt out of certain marketing communications

To submit a privacy request, contact us.

Children’s Privacy

Our website is not intended for children under 13.

We do not knowingly collect personal information from children under 13.

Changes to This Policy

We may update this Privacy Policy from time to time.

Any updated version will be posted on this page with a revised date.

Contact Us

For privacy-related questions, contact:

Email: customerservice@culorlites.com